|Date Published||January 9, 2019|
|Number of Visits||16|
Participate in ad hoc projects/assignments as necessary BASIC QUALIFICATIONS
High school diploma or equivalent
2+ years of experience in Customer Service or Investigations Specialist role
1 year of experience relevant to risk management, fraud investigation, or financial analysis
Knowledge of credit card processing, payment fraud investigation, prevention techniques, and charge disputes preferred Exceptional communication skills, oral and written ability to clearly and concisely communicate in various situations, both internal and external Flexibility with full-time schedule, including shift assignments on weekends/evenings Strong internet research, Microsoft Office (including Excel) experience and overall PC skills PREFERRED QUALIFICATIONS Bachelor’s degree preferred Knowledge of credit card processing, payment fraud investigation, prevention techniques, and chargeback processing Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns Ability to work independently, reacts quickly, and solve problems, utilizing the available resources Self-disciplined, diligent, proactive and detail oriented Ability to effectively manage time, and individually prioritize multiple tasks of competing priority.